021 218 92 18 078 300 63 83
info@dentiste-cote-gare-bussigny.ch
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Cabinet Dentaire Côté Gare Bussigny

Privacy Policy

Cabinet Dentaire Côté Gare Bussigny

This privacy policy was last updated on 29 April 2026.

Introduction

BCR Group SA, which operates the dental practice located in Bussigny, is concerned with the protection and confidentiality of your personal data and undertakes to ensure the highest level of protection for it, in compliance with Swiss legislation (notably the Federal Act on Data Protection – FADP) and with the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy governs the use of our website and our services. It explains how we collect, use, share and protect the personal information you provide to us, as well as the privacy rights you have and how you can exercise them.

Data collected

BCR Group SA takes care to process only the personal data strictly necessary for the purposes set out below. Apart from the information essential for getting in touch (last name, first name, email address, telephone number), only information related to your request for care, your situation or your appointment may be requested from you.

The data you provide to us

This mainly concerns the data sent through our forms (appointment request, contact form, career application): your identification data and your contact details. Where certain information is mandatory, this is indicated to you at the time of collection: if it is not provided, we will not be able to process your request.

We also process the data you upload to our Site (for example a curriculum vitae sent as part of an application). We never ask you for so-called sensitive information via the Site (racial or ethnic origin, political, philosophical or religious opinions, trade union membership, sexual orientation). We advise you not to send any through this channel.

Usage data from our services

When you visit the Site or use our services, we may also collect certain information automatically, such as your IP address, the type and version of the browser used, the pages visited, the dates and times of access, and other traffic statistics.

Use of the data collected

We use your personal information to provide and improve our Site and our services, process your appointment requests and your messages, send you useful information about the practice, ensure the security of the Site, comply with our legal obligations, and for any other legitimate commercial purpose related to our dental activity.

Recipients of the data collected

Sharing with service providers

We may share your personal information with our third-party technical providers who help us deliver the Site and our services (hosting, maintenance, appointment management tools, etc.). These providers are not authorised to use your information for their own purposes.

Online appointment booking

The “Book an appointment” page includes a booking module provided by Denteo. The data you enter in this module — name, contact details, preferred reason and time — is sent directly to this provider, which processes it on our behalf solely for the purpose of managing your appointment. The module opens only when you ask for it, or straight away if you have accepted cookies in the “Advertising” category: once open, it may tell our Google Ads account that an appointment has been made. If you prefer not to use this module, you can reach us by telephone on 021 218 92 18.

Google Maps

The “Contact” page offers a Google map and Street View images. They are loaded only if you click “Show the Google map” or “Show Street View”; Google may then place its own cookies.

Site forms

The “Request a call back” form, the contact form, the newsletter sign-up at the bottom of the page and the application form on the “Careers” page are routed through FormSubmit, a third-party service that forwards the content of the form to our mailbox. The data you enter there — depending on the form: last name, first name, telephone number, email address, preferred time slot, message or application — passes through this provider, which processes it on our behalf solely to deliver it to us, without using it for its own purposes.

The email address left for the newsletter is used only to send you our news; you can unsubscribe at any time by writing to info@dentiste-cote-gare-bussigny.ch.

These forms are not intended for information about your health. Please do not enter any medical data in them: for that, call us on 021 218 92 18 or discuss it at your appointment. In an emergency, call directly; a form is not checked continuously.

Sharing for legal requirements

We may disclose your personal information if the law requires us to, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or property, or protect the safety of our users and patients.

Security of the data collected

BCR Group SA is committed to pursuing an appropriate security policy, reflected in technical and organisational measures suited to our activities. The following principles guide the development and operation of our Site, both at the level of the technical infrastructure (secure hosting, access control) and at the application level:

  • Secure collection of data (HTTPS)
  • Storage ensuring the integrity and confidentiality of the data
  • Securing of the development and production environments
  • Securing of access to data through permission controls
  • Regular awareness-raising of our teams on data protection
  • Deliberate limitation of subcontracting and, where possible, use of anonymised test datasets

Your rights

In accordance with the regulations in force, you have the right of access, rectification, erasure, objection and portability of the data concerning you. You also have the right to restrict the processing of your personal data.

Everyone also has the right not to be subject to an individual decision based solely on automated processing, such as profiling. If you have consented to the processing of your personal data, you may withdraw that consent at any time.

You may exercise these rights, free of charge apart from the costs of transmitting the request, by writing to us:

Contact

For any request for information about the personal data protection policy implemented by BCR Group SA, you may contact:

Cookie management policy

We use cookies and similar technologies to collect and analyse information about the use of our Site and to personalise our content. You can refuse the use of cookies by changing your browser settings.

What is a cookie?

A cookie is a small text file sent with the pages of a website and stored by your browser on the hard drive of your computer or another device. The information stored in it may be sent back to our servers or to those of third parties on a later visit.

What is a script?

A script is a piece of computer code used to make our Site work correctly and interactively. This code is run on our server or directly on your device.

What is an invisible tag?

An invisible tag (or web beacon) is a small piece of text or image, invisible on the page, used to track website traffic. Various data about you may be stored using such tags.

Cookies used

We use the following categories of cookies:

  • Necessary: essential for the basic operation of the Site (session management, security, language, cookie consent). They do not store any data that could identify you personally.
  • Analytics: used to understand how visitors interact with the Site (for example Google Analytics, Facebook Pixel, Microsoft Clarity). They help us measure the number of visitors, the traffic source, the bounce rate, etc.
  • Advertising: used to offer personalised advertisements based on the pages visited and to measure the effectiveness of campaigns (for example Google Ads, Meta, Bing Ads). If you arrive on the Site from a Google ad and accept this category, the practice’s landline number may be replaced by a forwarding number provided by Google. Your call reaches the practice as usual; Google only tells us that a call took place, its date, its duration and the caller’s area code.

Consent

On your first visit, we show you an information window about cookies. As soon as you confirm your preferences, you authorise us to use the categories of cookies you have accepted. You can also disable the use of cookies via your browser, but some features of the Site may then no longer work properly. You can change your choice at any time with the “Manage cookies” link at the bottom of every page.

How do I manage cookies?

You can express or change your cookie choices at any time, by disabling them in your browser settings or by refusing the creation of new cookies. Here are the links to the main help pages:

Links to other sites

Our Site may contain links to other sites that we do not control. If you click on such a link, you will be redirected to that third-party site. We recommend that you read the privacy policy of every site you visit.

Update of the data protection policy

We may update this privacy policy from time to time. The new version will be published on this page and the date of the last update, shown at the top of this policy, will be changed accordingly. We recommend that you check this page regularly to learn of any changes.

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